Shipping

Shipping Policy

We may alternate between FedEx, USPS, UPS or Trucking Freight Shipper, depending on which is cheaper and/or faster. The majority of our items will be shipped for FREE. The service used will be dependent on the size and weight of the item, and the location of the buyer. All items will ship out within one business day from the time that payment order is placed. All orders will receive a tracking number once shipped.

• All buyers from VIRGIN ISLANDS, PUERTO RICO, ALASKA, HAWAII and GUAM We need to calculate the shipping fee additionally. 
• No - FPO or PO Box please. Contact us from more details.
• Local pick up welcomed.
• Freight quote is available ONLY to a business address with lift gate service/forklift available on the spot. Please contact us for a freight shipping quote to a residence address

Shipping Damage

While we make every effort to package every item as safely as possible, occasionally a package may still get damaged by the shipping company. For any packages that arrive damaged, we must be notified within 48 hours of delivery, or shipping damage claims may not be valid. For all damaged packages, we will need to file a claim with the corresponding carrier. We ask that in the case of a damaged item, please do not discard any of the package contents including the packaging material, until we have finalized the claim, since photos of the package content will be needed.

Freight shipping

For all freight shipments, the buyer must inspect the item before signing for it. In the event that there is any damage to your shipment, the driver must be notified so that he/she can note the damage in their system and the paperwork. If there is major damage that would render the item unusable, then the buyer would need to refuse the shipment to have them send the item back to us. Very rarely do Freight Carriers process a damage claim for an item if it is not noted while it is being delivered, so if there is any shipping damage to the item, it is your responsibility to acknowledge it while the driver is present. Once a freight shipment is signed for, you are stating that it arrived safely and it will no longer be eligible for any shipping damage claims.

 

International Shipping

Please contact us.

 

Expedited Shipping

Expedited shipping is available at extra cost. Please contact us before placing your order for available options.